Terms and Conditions

General Terms and Conditions with Customer Information

Status: August 6, 2023

Table of Contents

• Scope of the Terms and Conditions
• Contact and Service Information
• General Information on Offers and Orders
• Ordering Process and Conclusion of Contract
• Contract Text and Contract Language
• Information on Prices and Shipping Costs
• Payment Methods and Payment Terms
• Retention of Title
• Delivery, Product Availability
• Digital Content
• Digital Services
• Subscriptions
• Sale of Gift Vouchers
• Promotional Vouchers
• Copyright and Usage Rights
• Right of Withdrawal
• Warranty and Liability
• Changes to the Terms and Conditions
• Final Provisions
• Dispute Resolution and Consumer Dispute Settlement

1. Scope of the Terms and Conditions

• For the business relationship between Sandra Quedenbaum Coaching (hereinafter referred to as "Seller") and the purchaser of the seller's products and services, referred to hereinafter as "Customer" (hereinafter referred to as "Products" or "Goods"), the following General Terms and Conditions (hereinafter referred to as "GTC") shall apply exclusively.
• Any differing terms and conditions of the customer shall not be recognized, even if the seller provides their service without objection, unless the seller expressly agrees to the validity of the customer's differing terms.
• All designations of persons apply equally to both genders. For better readability, the simultaneous use of male and female language forms has been omitted.
• "Consumer" within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.
• "Entrepreneur" within the meaning of the GTC is a natural or legal person or a partnership with legal capacity who acts in the exercise of their commercial or independent professional activity when concluding a legal transaction.

2. Contact and Service Information

• Please note the following information regarding the availability of our customer service.
• E-mail address: info@loesungs-coaching.de

3. General Information on Offers and Orders

• The presentation of products in the shop, on websites and in digital printed brochures, catalogs or comparable product presentations of the seller does not constitute a legally binding offer, but rather an invitation to place an order and thus the customer's offer.
• Customers are responsible for ensuring that the information they provide is accurate and that any changes are communicated to the seller if they are necessary for the seller's performance of the contract. In particular, customers must ensure that the specified email and delivery addresses are accurate and that any delivery impediments for which customers are responsible are taken into account accordingly (e.g., by checking the spam folder of the email software used).
• Customers are requested to read and observe the instructions carefully during the ordering process and, if necessary, to use the available support functions of their software and hardware (e.g., magnification or screen-reader functions). Required information is appropriately marked as such by the seller so that it is recognizable to the customer (e.g., by visual highlighting and/or asterisks). Until the order is submitted, customers can view and modify their product selection and entries at any time, as well as go back in the ordering process or cancel the ordering process altogether. For this purpose, customers can use the standard functions available to them via their software and/or end device (e.g., the browser's back and forward buttons, or keyboard, mouse, and gesture functions on mobile devices). Furthermore, unintended entries can be corrected by canceling the ordering process.

4. Ordering Process and Conclusion of Contract

• The customer can select products from the seller's range offered to the customer and collect them in a so-called shopping cart. Within the shopping cart, the product selection can be changed, e.g., deleted. Otherwise, the customer can initiate the completion of the ordering process.
• By clicking the button that completes the ordering process, the customer submits a binding offer to purchase the products in the shopping cart to the seller.
• A contract between the customer and the seller can also be concluded via email. The customer can submit a binding offer to the seller via email or, in the case of a binding offer submitted by the seller, accept it via email.
• A contract between the customer and the seller can also be concluded by means of information in a contact form. The customer can submit a binding offer to the seller via the contact form or, in the case of the submission of a binding offer by the seller, accept it via the contact form.

5. Contract Text and Contract Language

• The seller saves the contract text and makes it available to the customer in text form (e.g. by email or printed with the delivery of the order). The customer can print out the contract text before submitting the order to the seller by using the print function of their browser or the save function for websites in the last step of the order.
• The seller may provide the contract documents to customers who are entrepreneurs both in text form and in another way (e.g. by reference to an online source).
• If customers have created a customer account, they can view the orders placed in their account area. The complete contract text is not accessible in the account area.
• The contract language is German, and contracts can be concluded in this language.

6. Information on prices and shipping costs

• Unless otherwise specified, all prices are total prices including the applicable statutory value-added tax (VAT).
• Sandra Quedenbaum is entitled to postpone agreed coaching appointments in the event of force majeure; this also includes obstacles to performance arising from illness, accident, or the like. In this case, the customer will be notified by Sandra Quedenbaum as quickly as possible. Furthermore, an alternative appointment will be offered. If the customer could not be reached by telephone at the known telephone number and in any other case, there is no entitlement to the reimbursement of travel or other expenses.

7. Payment methods and terms of payment

• When using financial institutions and other payment service providers, the terms and conditions and data protection notices of the payment service providers shall also apply with regard to payment. Customers are requested to observe these regulations and notices as well as information provided during the payment process. This is particularly because the provision of payment methods or the course of the payment procedure may also depend on the agreements between the customer and financial institutions and payment service providers (e.g., agreed spending limits, location-restricted payment options, verification procedures, etc.).
• The customer shall ensure that they fulfill the prerequisites incumbent upon them that are necessary for successful payment using the selected payment method. This includes, in particular, sufficient funding of bank and other payment accounts, registration, legitimization, and authorization with payment services, as well as the confirmation of transactions.
• If a payment cannot be executed or is charged back due to insufficient funds in the customer's account, the provision of incorrect bank details, or an unjustified objection by the customer, the customer shall bear the fees incurred as a result, provided they are responsible for the failed or reversed transaction and, in the case of a SEPA direct debit, was informed of the debit in a timely manner (so-called "pre-notification").
• The seller reserves the right to offer payment methods only from or up to a certain order value. In this case, the seller will inform the customers of a corresponding payment restriction by the start of the ordering process. The right of consumers to a free, common, and reasonable payment method is not restricted.
• The offers are subject to change without notice. Sandra Quedenbaum Coaching reserves the right to make changes.

  For coaching services, the fees stated on the website and/or agreed upon in the coaching contract will be charged.
  Travel and accommodation costs, telephone charges, and any other incidental costs will be invoiced to the client additionally.
  The fees always include the currently applicable statutory VAT.

  Unless otherwise agreed, the fee is either transferred before each session or paid in cash after each session.

  The telephone costs for telephone coaching are borne by the client. The fee for the agreed telephone coaching duration must be transferred in advance. The coach and the client agree on the date for the coaching over the phone based on mutual availability.

  For cancellations of courses and training programs up to two weeks before the start, a cancellation fee of 100 € is due. After that, the entire course fee is due unless a substitute participant is provided.

• SEPA Direct Debit - By submitting the order, the customer grants the seller a SEPA Direct Debit mandate. By granting the SEPA Direct Debit mandate, the seller is authorized to initiate the payment transaction, which automatically charges the customer's bank account. The customer will be informed of the date the bank account is charged (referred to as "Pre-Notification"). The pre-notification is not subject to any formal requirements and can take the form of an invoice, details in an email, on a website, or in the terms and conditions, for example. The period for advance notice regarding the date the bank account is charged is 5 days (referred to as the "Pre-Notification Period"). The invoice amount is due after the direct debit mandate is granted, but not before the pre-notification period has expired. The account will be debited before the goods are shipped, but not before the pre-notification period has expired. .
• Purchase on account – The invoice amount becomes due after the product has been delivered and invoiced, and is to be paid by the customer within 7 days without deduction by payment to the seller's bank account, unless otherwise agreed. The seller reserves the right to carry out a credit check when selecting the payment method purchase on account and not to offer the payment method to the customer in the event of a negative credit check. .
• Credit card payment – By placing the order, customers provide their credit card details. The customer's credit card will be charged immediately after completion of the order and after authorization as the rightful cardholder.
• Klarna – The payment is processed via the payment service provider Klarna AB, Sveavägen 46, Stockholm, Sweden (hereinafter: "Klarna") using the provided or customer-selected method of Klarna payment. The terms of use of Klarna apply, which are available at https://www.klarna.com/de/can be viewed and communicated to the customer as part of the payment process.
• Klarna PayNow Credit Card – To execute the payment, the customer must identify themselves as the legitimate cardholder before the payment transaction is executed and the customer's account is automatically charged.
• Klarna PayNow Direct Debit – The customer grants Klarna a SEPA direct debit mandate. By granting the SEPA direct debit mandate, Klarna is authorized to initiate the payment transaction, which automatically charges the customer's bank account. The customer will be informed about the date the bank account will be charged (referred to as "Pre-Notification").
• Klarna Sofortüberweisung (Sofort) – The payment is executed immediately after the order using online banking data by the provider Sofort GmbH in accordance with the terms of Klarna Sofortüberweisung (which are also communicated to the customer during the ordering process). Further information: https://www.klarna.com/sofort/.
• PayPal – The payment will be processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal") using the PayPal payment method provided or selected by the customer. Customers will be redirected directly to PayPal at the end of the checkout process. The following PayPal terms and conditions apply to customers who have a PayPal account: https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.If customers use PayPal's services without having a PayPal account, the following terms and conditions apply: https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.Overview of all conditions: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
• PayPal Express – The customer pays the amount owed via the PayPal transaction process.
• PayPal Plus (PayPal) – The customer must have a PayPal account and pays the amount owed via the PayPal transaction process.
• PayPal Plus (Direct Debit) – The customer can pay using PayPal's direct debit method even if they do not have a PayPal account. The customer grants PayPal a SEPA direct debit mandate. By granting the SEPA direct debit mandate, PayPal is authorized to initiate the payment transaction, which automatically debits the customer's bank account. The customer will be informed of the date the bank account is debited (referred to as "Pre-Notification").
• PayPal Plus (Credit Card) – The customer can pay by credit card via PayPal even if they do not have a PayPal account. To execute the payment, the customer must identify themselves as the legitimate cardholder before the payment transaction is carried out and the customer's account is automatically debited.
• PayPal Plus (Purchase on account) – The customer can make a purchase on account via PayPal even if they do not have a PayPal account. The prerequisite is a successful check of the customer's address and creditworthiness by PayPal. The seller assigns the payment to PayPal. A payment that discharges the debt can only be made to PayPal in accordance with the conditions and the chosen or stated payment term of PayPal. The PayPal terms and conditions for purchase on account apply: https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
• PayPal Installment Payment – The prerequisite for installment payments via PayPal is a successful check of the customer's address and creditworthiness by PayPal. The seller assigns their claim against the customer to PayPal. A payment that discharges the debt can only be made to PayPal in accordance with PayPal's conditions.
• Within the scope of the PayPal payment method "Checkout", the seller may use third-party payment service providers for the purpose of payment processing. The following information applies to PayPal or the respective third-party payment service providers (collectively referred to as "Checkout Payment Service Providers"). The terms and conditions of the Checkout Payment Service Provider communicated to the customer apply. If the seller offers purchase on account or installment payments via the Checkout Payment Service Provider, the seller reserves the right that a prerequisite for the payment method is a successful check of the customer's address and creditworthiness by the Checkout Payment Service Provider. The seller assigns the payment to the Checkout Payment Service Provider. Payment that discharges the debt can only be made to the Checkout Payment Service Provider in accordance with the terms and conditions and the selected or specified payment term of the Checkout Payment Service Provider. In the case of payment by SEPA direct debit mandate, the customer must grant the Checkout Payment Service Provider a SEPA direct debit mandate. By granting the SEPA direct debit mandate, the Checkout Payment Service Provider is authorized to initiate the payment process, which automatically debits the customer's bank account. The customer will be informed about the time of the debit from their bank account (so-called "Pre-Notification").
• Giropay – The use of Giropay requires an online banking account activated by paydirekt. The payment transaction will be carried out based on the conditions of Giropay, which will also be communicated to the customer during the ordering process. More information: https://www.giropay.de.
• Google Pay – The use of Google Pay requires registration for this payment method. The payment transaction will be carried out based on the conditions of Google Pay, which will also be communicated to the customer during the ordering process. More information: https://pay.google.com.
• Apple Pay – The use of Apple Pay requires registration for this payment method. The payment transaction will be carried out based on the conditions of Apple Pay, which will also be communicated to the customer during the ordering process. More information and conditions: https://www.apple.com/de/apple-pay/.
• Costs incurred by dunning overdue claims will be charged to the customers. Customers reserve the right to prove no or lower costs.
• In the event of default, the seller is entitled to charge default interest at the statutory rate, as well as other consequences and costs determined by law, to the defaulting customers. The customer's obligation to pay default interest does not preclude the seller from claiming further damages due to default. Damages due to default include costs of legal enforcement, such as costs for legal advice, dunning procedures, or debt collection.
• Customers are only entitled to set off claims if their counterclaims have been legally established or acknowledged by the seller.
• Customers may only exercise their right of retention insofar as the claims arise from the same contractual relationship.

8. Retention of title

• If the seller provides advance performance, the delivered products remain the property of the seller until full payment.

9. Delivery, Product Availability

• If the ordered goods are not available because the seller has not been supplied with this product by its supplier through no fault of its own, particularly with regard to ensuring supply and making reasonable and feasible efforts, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, suggest the delivery of comparable goods. If no comparable goods are available or the customer does not wish to receive comparable goods, the seller will refund any payments already made by the customer immediately.
• Delivery and performance delays due to force majeure and due to unforeseeable events that make delivery significantly difficult or impossible for the seller are not the seller's responsibility towards customers who are entrepreneurs, even with bindingly agreed deadlines and dates. In this case, the seller is entitled to postpone the delivery or performance by the duration of the impediment plus a reasonable start-up period. The right to postpone the deadline also applies to customers who are entrepreneurs in cases of unforeseeable events that affect the operations of a sub-supplier and are not the responsibility of either him or the seller. During the duration of this impediment, the customer is also released from his contractual obligations, in particular from payment. If the delay is unreasonable for the customer, he may withdraw from the contract by written declaration after setting a reasonable period or by mutual consultation with the seller.
• Customers are asked to report obvious transport damages to the transport company or carrier as soon as possible, or otherwise inform us of the transport damages. This does not create any obligation for customers who are consumers; non-reporting does not restrict the customer's statutory rights or the enforcement of these rights, particularly warranty and withdrawal rights.

10. Digital Content

• "Digital content" refers to content such as software, video and audio content, e-books, or apps, when they are provided digitally, e.g., as a download or stream (i.e., not delivered on physical media such as CDs or Blu-rays).
• The provisions of these GTC shall apply accordingly to the sale of digital content.
• The digital content will be provided to the customer in the form of an option to download it.
• The digital content will be sent to the customer via an email to the specified email address.
• The seller is entitled to subsequently adapt and modify digital content if this is necessary for the seller (e.g. technical updates, linguistic corrections or compelling legal reasons that make an adaptation of content necessary), is reasonable for the customer and does not impair the contractual use of the products as well as the contractual balance.
• The digital content will be made available to the customer in the customer account, provided that a customer account has been created.
• Access to the internet as well as standard, customary display options that are reasonable for the customer (e.g., a browser or PDF viewing software) are required for the use of the digital content. The seller assumes no responsibility for any prevention of access to digital content or its retrieval if these obstacles fall within the customer's sphere of responsibility (this applies in particular to the customer's internet access).
• When purchasing via App/Play Stores, we kindly ask customers to observe the terms and conditions and customer information applicable to these providers.

11. Digital Services

12. Subscriptions

• A "subscription" is understood as the regular receipt of products or other services by "subscribers" (as customers are referred to in the context of subscription agreements) within the framework of an ongoing contractual relationship (also referred to as a "subscription agreement") over a defined period of time (also referred to as the "subscription period").
• A subscription agreement obligates the seller to deliver the services covered by the subscription agreement or to perform other actions at the agreed times or intervals and within the agreed subscription period. Details regarding the individual subscriptions are specified in their respective offers.
• Cancellation will take effect at the next service or delivery date or the next delivery within the subscription period.
• Subscriptions are billed in advance at the beginning of the subscription period.
• Following cancellation before the end of the subscription period, the fee paid in advance by the subscriber for the remaining subscription period will be refunded.
• Trial subscriptions automatically convert into a paid subscription unless they are cancelled within the trial period.
• The subscriber shall notify the seller immediately of any changes to the delivery or shipping address and is otherwise responsible for delivery obstacles due to the failure to notify.
• The right to extraordinary termination of the subscription agreement in accordance with statutory provisions remains unaffected.
• Subscription agreements can only be terminated electronically via email.

13. Sale of Vouchers

• These terms and conditions apply mutatis mutandis to the sale of vouchers representing goods or monetary values.
• The ordered vouchers will be sent to the customer at the specified email address.

14. Promotional Vouchers

• "Promotional vouchers" are vouchers that are issued free of charge by the seller as part of promotional campaigns, for example (e.g., discount vouchers with percentage or fixed discounts). In contrast, promotional vouchers do not include vouchers that embody a specific monetary or material value and are purchased by the customer as a product.
• Promotional vouchers can only be considered under the communicated conditions, subject to restrictions such as validity for specific product groups, frequency of use, and in particular only within the specified period.
• Unless otherwise stated, promotional vouchers cannot be combined with other promotional vouchers.
• Unless otherwise stated, promotional vouchers issued to recipients may not be transferred to third parties.
• Promotional vouchers issued by the seller may only be redeemed with the seller.
• Unless otherwise stated, promotional vouchers can only be redeemed before the ordering process is completed.
• If a promotional voucher exceeds the value of the goods, it will only be applied up to the value of the goods, and no refund of the remaining amount will be issued.

15. Copyright and Exploitation Rights

• The products distributed by the seller are protected by intellectual property rights (in particular trademark and copyright law). The exploitation and usage rights lie with the seller or the respective right holders. Customers undertake to recognize and respect these property rights.
• The customer receives the simple rights to use the acquired products for contractual purposes. Otherwise, the use and exploitation of the products is not permitted. In particular, copyright-protected products of the seller may not be reproduced, distributed, made publicly available on the internet or in intranets, or made available to third parties in any other way. Public performance, reproduction, or other republication are not part of this contract and are therefore prohibited. Copyright notices, trademarks, and other reservations of rights may not be removed from the products unless this is necessary for the contractual use of the products or permitted by law.
• If the products are subject to a specific usage license, customers will be informed about the usage license. In this case, the regulations of the usage license take precedence over these General Terms and Conditions.
• The permission to use is limited to private purposes and does not include commercial or business use.
• If the seller provides performance in advance, the granting of usage rights to the customer is only provisional and only becomes effective when the customer has fully paid the purchase price of the relevant products.
• Copyright notices and proprietary notices affixed to the products within a reasonable and legally recognized framework (for example, the "copyright" symbol ©) must be observed, and the granted usage rights only apply as long as the aforementioned notices and markings are not removed or otherwise obscured. Unless the removal or obscuring takes place within the scope of the ordinary or intended use of the products.
• All documents issued to the client are included in the fee unless explicitly agreed otherwise. The documents are intended solely for the client's personal use; passing them on to third parties and commercial use are not permitted.

  The copyright for the coaching concepts and the distributed documents belongs solely to Sandra Quedenbaum. The client is not permitted to reproduce the documents and concepts, in whole or in part, without the written consent of Sandra Quedenbaum and/or make them accessible to third parties. Partial or complete publication is prohibited and may be prosecuted under criminal law.

16. Cancellation Policy

• Information regarding the right of withdrawal for consumers can be found in the seller's cancellation policy.
• (1) Consumers within the meaning of § 13 BGB are entitled to a statutory right of withdrawal in accordance with §§ 312g, 355 et seq. BGB for contracts concluded online. The withdrawal period is 14 days from the conclusion of the contract. (2) To exercise the right of withdrawal, a digital withdrawal button is available at hochsensibel-leicht-leben.deavailable. Use is possible in two steps without logging in. A mandatory reason is not required. (3) Receipt of the notice of withdrawal does not yet constitute an effective withdrawal. The requirements will be checked after receipt; the consumer will be informed of the result by e-mail. (4) In the event of an effective withdrawal, the contract is fully reversed. Payments made will be refunded within 14 days using the same payment method. (5) Withdrawal (ex tunc) is to be strictly distinguished from the right of termination (ex nunc). Both rights are exercised via separate buttons.

17. Warranty and Liability

• The warranty (liability for defects) shall be governed by statutory provisions, subject to the following regulations.
• The seller assumes no warranty for the customer's internet connection, the software and hardware used by the customer, or any disruptions caused by them to the conclusion or execution of the contract between the customer and the seller.

18. Amendment of the GTC

• The seller reserves the right to change these GTCs at any time with future effect in the following cases for ongoing obligations (i.e., contracts running over a longer period, within the scope of which services and/or counter-performances are rendered): a) If the change serves to align the GTCs with applicable law, especially if the applicable legal situation changes; b) If the change serves the seller to comply with mandatory judicial or official decisions; c) If entirely new services or service elements as well as technical or organizational processes require a description in the GTCs; d) If the change is solely advantageous for the customers.
• In the case of customers who are entrepreneurs, changes can also be made in addition to the cases mentioned, provided they are reasonable, appropriate, and objectively justified for the customer.
• The seller will send the changed GTC to the email address stored by the customer with the seller at least two weeks before they come into effect. If a customer does not object to the new GTC within two weeks of receiving the email, the changed GTC are considered accepted by the customer. With the notification of the change, the seller will inform the customers about the consequences of non-objection. The customers can also agree to the changed GTC by express consent.

19. Final Provisions

• The legal relationship between the customer, provided they are an entrepreneur, and the seller, shall be governed exclusively by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
• The place of jurisdiction is the seller's place of business if the customer is a merchant, a legal entity under public law, or a special fund under public law, or if the customer has no general place of jurisdiction in the seller's country of residence. The seller reserves the right to choose another permissible place of jurisdiction.

20. Dispute Resolution and Consumer Dispute Resolution

• We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
• Sandra Quedenbaum undertakes to maintain silence towards third parties regarding all business, commercial, and private matters of the customer that become known to her in the course of her activities, even after the termination of the contract.

  Furthermore, Sandra Quedenbaum undertakes to carefully store and protect documents and records made available to her for the purpose of consulting activities against access by third parties.

• Seminars, workshops, and coaching sessions are based on the preparatory discussions held between Sandra Quedenbaum and the client. The basis for cooperation is collaboration and mutual trust.

  In this context, Sandra Quedenbaum would like to point out that coaching is a free, active, and self-responsible process. Specific successes and results cannot be guaranteed by Sandra Quedenbaum. Sandra Quedenbaum acts as a process facilitator and support for the client in decisions and changes.
  The actual change work can only be done by the client.
  The prerequisite for this is the client's openness and willingness to engage with their situation.

• Coaching is not therapy and does not replace it.

  Coaching is based on a partnership between the coach and the client.
  Sandra Quedenbaum clearly distinguishes herself as a coach from the role of doctors and therapists.
  Psychotherapy is problem and symptom-oriented. It deals with the past and strives to heal old wounds.

  Coaching works with active processes. It is solution-oriented and focuses on the present and future.
  Psychotherapy is the targeted treatment of a mental illness.

  In this context, Sandra Quedenbaum points out:
  Coaching supports the client in improving their general quality of life and promotes individual development. The prerequisite for coaching with Sandra Quedenbaum is the client's mental health.
  By agreeing to work with Sandra Quedenbaum, the client confirms their ability for self-reflection and their capacity to act.

• I hereby declare that I do not work or have not worked according to the technology of L. Ron Hubbard (founder of the Scientology organization), that I have not been trained according to the technology of L. Ron Hubbard and do not attend or have not attended any courses and/or seminars with the Scientology organization in which work is done according to the technology of L. Ron Hubbard, and that all coaching and training are not carried out according to this technology. Furthermore, I reject sectarian practices of any kind and expressly distance myself from sects and similar organizations.
• For outbound seminars, workshops, team coaching, etc., the client is always the organizer.
  Therefore, participants do not have insurance coverage through Sandra Quedenbaum Coaching.

  Each client bears full responsibility for themselves and their actions within and outside of coaching sessions and will cover any damages caused themselves. Sandra Quedenbaum's coaching is not psychotherapy and cannot replace it. Participation requires normal psychological and physical resilience. The client is obliged to inform Sandra Quedenbaum about any pre-diagnoses or ongoing psychotherapeutic procedures.

• Place of performance is Salzhemmendorf. The competent local court is Hameln. The law of the Federal Republic of Germany applies.
• All documentation, as well as advice and information from Sandra Quedenbaum Coaching's coaching and seminars, have been carefully reviewed and considered.
  Sandra Quedenbaum's activity is a pure service activity. Success is therefore not guaranteed. Liability is excluded. The electronic transmission and dispatch of any data is at the customer's own risk.